Shipping policy
At Kira Collective, we’re committed to ensuring your order arrives quickly and safely.
Domestic Shipping
We currently ship within Australia from our website.
We do not ship internationally.
Order Processing
All orders are dispatched within 7 business days of purchase.
Once dispatched, delivery times will depend on the shipping method selected at checkout.
Product discounts do not apply to shipping.
Shipping Options
- Standard Shipping: Sent via Australia Post at a flat rate of $10.99 for up to 10 items. Estimated delivery time from dispatch is 3–5 business days, but may take longer for regional or remote areas.
- Express Shipping: Available at a flat rate of $15.99 for up to 10 items. Estimated delivery time is 2–3 business days from dispatch, but may take longer for regional or remote areas.
Please note that all delivery times are estimates only and cannot be guaranteed. Delays may occur due to factors outside our control, such as courier delays, public holidays, or extreme weather.
For bulk orders of 10 or more tubes, please contact us at hello@kiracollective.com.au
Shipping Discounts
Applies to standard shipping within Australia only.
Free standard shipping applies to:
— Orders of $69 or more
— Orders containing sample sizes only
Please note that free sample shipping does not apply to orders that include a full size tube, even if a sample size is also in the cart.
Kira Collective reserves the right to withdraw or modify this offer at any time without notice.
Delivery Conditions
We are unable to deliver to P.O. Boxes at this time.
If you request that your parcel be left unattended (Authority to Leave), you do so at your own risk. Once a parcel is marked as delivered by the courier, Kira Collective is not liable for any loss, damage, or theft.
If an order is returned to us due to an incomplete or incorrect address, an additional delivery fee will apply to resend the parcel.