FAQ

Need to Know?

FAQs

What is an intimate moisturiser?

An intimate moisturiser is specially formulated cream or ointment designed to help maintain hydration and comfort in the genital area. It should be used on a regular basis to maintain long term benefits. Find out more about intimate moisturisers in our blog posts.

Is this a lubricant?

This is not a lubricant.  

A lubricant is used to provide temporary relief during sexual activity, making intercourse more comfortable by reducing friction. It is typically designed to be used just before or during sexual activity.  

So, while both products help with genital dryness, intimate moisturisers are more focused on long-term hydration, and lubricants provide short relief during intimate moments. 

Can I use this with condoms?

This should not be used with condoms. The oils in the formulation may weaken the material of the condom.

How often do I use The OV Intimate Moisturiser?

This formulation will provide adequate hydration for most people if applied three times per week but it is safe to use daily if required. 

How do I store The OV?

Store at or below 30 degrees Celsius.

How do I patch test?

Patch Test Instructions: 

Before using this product for the first time, perform a patch test to check for any potential allergic reactions or irritation. 

  1. Apply a small amount of the product to a discreet area of your skin, such as the inside of your wrist or elbow. 
  2. Wait 24 hours and observe for any signs of irritation, redness, itching, or discomfort. 
  3. If any irritation occurs, discontinue use immediately and consult a healthcare professional if needed. 
  4. If no irritation occurs, please use as directed. 
  5. If irritation, redness or discomfort occurs at any point, please discontinue use and seek healthcare advice. 

FAQ

Shipping Policy

Returns Policy

Unfortunately due to the nature of the product we are unable to accept returns.
You can always contact us at hello@kiracollective.com.au.

 

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